ANÁLISE DAS BASES TECNOLÓGICA DOS ASSISTENTES DE VOZ INTELIGENTES E SUAS APLICAÇÕES.

Authors

  • Adriano Dutra de Jesus UNEMAT- Universidade do Estado de Mato Grosso Carlos Alberto Reyes Maldonado
  • Raquel da Silva Vieira Coelho UNEMAT- Universidade do Estado de Mato Grosso Carlos Alberto Reyes Maldonado
  • Willyan Alves da Silva UNEMAT- Universidade do Estado de Mato Grosso Carlos Alberto Reyes Maldonado

DOI:

https://doi.org/10.61164/rmnm.v7i1.2575

Keywords:

assistentes de voz, inteligência artificial, desafios, aplicações.

Abstract

The objective of this article is to analyze the technological bases of intelligent voice assistants, understand how they work and their applications in today's society. Built from a literature review, this article addresses the use of virtual voice assistants in the most recent research on the topic. However, despite the benefits, there are challenges associated with using voice assistants. In conclusion, smart voice assistants are becoming more and more popular and their presence in our lives is expanding. They offer a range of benefits and have the potential to transform the way we interact with technology. However, your continued success will depend on how we meet the challenges and seize the opportunities that arise with this constantly evolving technology.

References

AZEVEDO, J. C., et al. Dependência Digital: Processos Cognitivos e Diagnósticos. In: IX SIMPÓSIO NACIONAL ABCIBER-PUC, 2016, São Paulo. Anais […]. São Paulo: PUC, 2016. Disponível em:http://abciber.org.br/publicacoes/livro3/textos/dependencia_digital__processos_cognitivos_e_diagnostico_jefferson_cabral_azevedo.pdf. Acesso em: 07 out. 2023.

BIRD, S.; KLEIN, E.; LOPER, E. Natural Language Processing with Python. 1. ed. O’Reilly Media, 2009.

CHEN, L.; CHEN, P.; LIN, Z. Artificial Intelligence in Education: A Review. IEEE Access, v. 8, p. 75264-75278, 2020. Disponível em: https://doi.org/10.1109/ACCESS.2020.2988510. Acesso em: 03 abr. 2024.

CRUZ, Leôncio Teixeira; ALENCAR, Antônio Juarez; SCHIMIZ, Eber Assis. Assistente Virtuais Inteligentes e Chatbots: Um Guia Prático e Teórico Sobre Como Criar Experiências e Recordações Encantadoras Para os Clientes da Sua Empresa. Rio de Janeiro: Brasport, 2018.

DHIMAN, Bharat. Artificial Intelligence and Voice Assistant in Media Studies: A Critical Review. 2022. Disponível em: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4250795. Acesso em: 1 abr. 2024.

FORTIM, I.; ARAÚJO, C. A. Aspectos Psicológicos do Uso Patológico de Internet. Boletim – Academia Paulista de Psicologia, São Paulo, v. 33, n. 85, 2013. Disponível em: http://pepsic.bvsalud.org/scielo.php?script=sci_arttext&pid=S1808-42812016000100012. Acesso em: 03 out. 2023.

GHOLAMI, Mohammad Javad; AL ABDWANI, Taqi. The Rise of Thinking Machines: A Review of Artificial Intelligence in Contemporary Communication. Journal of Artificial Intelligence and Communication, [s.l.], v. 1, n. 1, p. 1-20, 2024. Disponível em: https://bctjournal.com/article_30_34d80287b681b093d3dcd093472a27b4.pdf. Acesso em: 03 abr. 2024.

GUBAREVA, R.; LOPES, R. P. Virtual Assistants for Learning: A Systematic Literature Review. CSEDU 2020, v. 1, p. 97-103, 2020. Disponível em: https://www.scitepress.org/PublishedPapers/2020/94176/94176.pdf. Acesso em: 07 abr. 2024.

HAN, S.; YANG, H. Understanding Adoption of Intelligent Personal Assistants: A Parasocial Relationship Perspective. Industrial Management & Data Systems, [s.l.], v. 118, n. 3, p. 618-636, 9 abr. 2018. Disponível em: https://doi.org/10.1108/IMDS-05-2017-0214. Acesso em: 05 nov. 2023.

HAN, Z. The Applications of Chatbot. Highlights in Science, Engineering and Technology, v. 57, p. 258-266, 2023. Disponível em: https://doi.org/10.54097/hset.v57i.10011. Acesso em: 03 abr. 2024.

HOY, Matthew B. Alexa, Siri, Cortana, and More: An Introduction to Voice Assistants. Medical Reference Services Quarterly, [s.l.], v. 37, n. 1, p. 81–88, 2 jan. 2018. Disponível em: https://doi.org/10.1080/02763869.2018.1404391. Acesso em: 03 nov. 2023.

JALALINIYA, S.; PEDERSON, T. Designing Wearable Personal Assistants for Surgeons: An Egocentric Approach. IEEE Pervasive Computing, v. 14, n. 3, p. 22-31, 2015. Disponível em: https://ieeexplore.ieee.org/document/7140695. Acesso em: 04 nov. 2023.

KATSAROU., et al. A Systematic Review of Voice-based Intelligent Virtual Agents in EFL Education. International Journal of Emerging Technologies in Learning (iJET), [s.l.], v. 18, n. 10, p. 65–85, 2023. DOI: 10.3991/ijet.v18i10.37723. Disponível em: https://oro.open.ac.uk/90029/1/90029.pdf. Acesso em: 31 maio 2024.

LEE, D.; YOON, S. N. Application of Artificial Intelligence-Based Technologies in The Healthcare Industry: Opportunities and Challenges. International Journal of Environmental Research and Public Health, v. 18, n. 1, p. 271, 2021. Disponível em: https://www.mdpi.com/1660-4601/18/1/271. Acesso em: 01 abr. 2024.

MAEDCHE, A., et al. AI-Based Digital Assistants: Opportunities, Threats, and Research Perspectives. Business & Information Systems Engineering, v. 61, n. 4, p. 535-544, 2019. Disponível em: https://doi.org/10.1007/s12599-019-00600-8. Acesso em: 31 mar. 2024.

MARTIN, Taylor. The 50 Best Alexa Skills That Help Make Your Life Much Easier. 18 de março de 2022, 7h20, horário do Pacífico. Disponível em: https://www.cnet.com/home/smart-home/the-50-best-alexa-skills-that-help-make-your-life-so-much-easier. Acesso em: 3 nov. 2023.

ORGANIZAÇÃO PARA A COOPERAÇÃO E DESENVOLVIMENTO ECONÔMICO (OCDE). Ai and The Future of Skills. Paris: OCDE, 2018. Disponível em: https://www.oecd.org/education/ceri/ai-and-the-future-of-skills-volume-1-5ee71f34-en.htm. Acesso em: 06 out. 2023.

OLIVEIRA, Ruy Flávio. Inteligência Artificial. Londrina: Editora e Distribuidora Educacional S.A., 2018. 224 p.

POOJA, D.; CHITNIS, R. A Review on Voice Assistant Adoption in Service Sector. In: Indian Institute of Management Kozhikode 04th International Conference on Marketing, Technology & Society, 2020, Kozhikode. Anais […]. Kozhikode: Indian Institute of Management, 2020. Disponível em: https://forms.iimk.ac.in/research/markconf20/Proceedings/220.pdf. Acesso em: 07 abr. 2024.

SILVA et al. Intelligent Personal Assistants: A Systematic Literature Review. Expert Systems with Applications, [s.l.], v. 147, p. 113193, 2020. Disponível em: https://www.sciencedirect.com/science/article/pii/S0957417420300191. Acesso em: 31 mar. 2024.

SHARIF, K.; TENBERGEN, B. Smart Home Voice Assistants: A Literature Survey of User Privacy and Security Vulnerabilities. Complex Systems Informatics and Modeling Quarterly, v. 24, p. 15-30, 2020. Disponível em: https://csimq-journals.rtu.lv/article/view/csimq.2020-24.02/2382. Acesso em: 31 mar. 2024.

ZENDESK. Assistente Virtual Inteligente: O Que é E Como Funciona. 29 janeiro 2024. Disponível em: https://www.zendesk.com.br/blog/assistente-virtual-inteligente-o-que-e/. Acesso em: 24 mar. 2024.

Published

2024-08-20

How to Cite

Dutra de Jesus, A., Raquel da Silva Vieira Coelho, & Willyan Alves da Silva. (2024). ANÁLISE DAS BASES TECNOLÓGICA DOS ASSISTENTES DE VOZ INTELIGENTES E SUAS APLICAÇÕES. Revista Multidisciplinar Do Nordeste Mineiro, 7(1). https://doi.org/10.61164/rmnm.v7i1.2575

Most read articles by the same author(s)